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Kieran Byrne, MD (THEVOIPEXP) at 20tele.com

Sam Knowles, MD (TELIPHONES) at 20tele.com

Trustpilot

We are Excellent.

California

New York

Cardiff

York

London

Secure VPN

Your Calls

Broadband

UK Fixed            £0.01 per minute

UK Mobile         £0.01 per minute

UK 03XX            £0.01 per minute

UK 0845            £0.04 per minute

UK 0870            £0.04 per minute

UK 0843            £0.05 per minute

UK 0844            £0.05 per minute

UK 0871            £0.06 per minute

UK 0872            £0.06 per minute

USA Fixed         £0.01 per minute

USA Mobile      £0.01 per minute

Freephone       £0.00 per minute

VoIP Talk-Time for UK and USA

The Cloud

FREE   FreePBX 15 SNG7 Distro Installation

FREE   FreePBX CM SysAdmin Pro Licenses

FREE   10GB Storage for Sound Files (WAV)

FREE   SIP Trunks with UK & USA Numbers

FREE   Unlimited Internal & Incoming Calls

On-Network     £0.00 per minute

THEVOIPEXP

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Calls and Diverts to International, UK and USA Other (e.g. 118118), and SMS are billed at wholesale cost and subject to occasional price fluctuations. VoIP Talk-Time is based on your monthly Expected Usage and billed in advance. Unexpected Usage call rates are higher and billed in arrears. Per minute billing.  

FREE   Sangoma S-Series IP Phones - 

FREE   Netgear ProSAFE PoE Switch -

FREE   Ethernet Patch Cables (Cat6) -

24hr billing & technical support, 360 days a year. 

Most calls are answered within just 10 seconds and you shouldn't ever have to wait on hold. We’re big enough to deliver and small enough to care. The likes of BT do struggle to provide the level of support small businesses and charities require. Bigger suppliers cannot justify spending quality time with you, while so many others are waiting on hold, and that shows. We appreciate the custom and will always strive to keep you at level "happy".   

FREE   FreePBX Commercial Module Setup

Business Features

 

• Calling Queues
• Conference bridge
• Ring groups
• Wake up calls
• Announcements
• Calendar with third-party integration
• Unlimited extensions
• Interactive Voice Response
• Secure communications
• Voicemail blasting
• Video calling support
• Follow me / find me calling
• Text to speech
• Fax–to–email

Available Autumn 2020

Available Autumn 2020

Driving the price of Hosted PBX down to zero

THEVOIPEXP® is our Hosted PBX solution. We think it's a telecoms revolution! It's the collective power, of small businesses and charities, joining together and Driving the price of Hosted PBX down to zero. No catch.  

Incentives Provider
End User Customer
Wholesale Supplier
Brand Ambassador

We are always happy to consider interesting wholesale products and services, so long as they benefit us as well as our End User Customers.  

Whether you have 1000 or 100,000 followers on social media, if you love what we do we will pay real commission for every referral post.

End User Customers like to receive gifts and so, with their permission, you can introduce your products or services as a one-off promotion.   

Join us on our journey and benefit from completely free access to a Hosted PBX, instead of lining the pockets of a mainstream provider.   

THEVOIPEXP® is making Hosted PBX freely available; commit to our time for the maintenance and VoIP Talk-Time for the calls.  

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Available Autumn 2020

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Series 1 (2021) Trailers: Say goodbye to subscriptions and hello to maintenance

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Sangoma S-Series IP Phones provide the tightest integration with FreePBX with unique zero-touch provisioning.  

EXPERIENCE or EXPERIMENT? You decide. When you commit to our time and talk-time, we will be transparent about how, where, and why your money is being spent. We keep improving things for you.   

We promise a consultative approach to telecoms and understand that no two customers are the same. We listen and get to know your telecoms setup, and how your business or charity works to resolve support issues promptly. We put the end user first, always well above our own interests, and strive to demonstrate this consistently in everything we do; we expect the same from our suppliers too, which will effortlessly flow through to you.

"Dual-VPS" Failover

SIP Performance Monitor

Robust Fraud Prevention

Daily Backups & Restores

Weekly PBX Health Check

Professional Voice Overs

In-House Linux Expertise

Phone Provisioning (PnP)

£90

£80

£70

£60

£50

1st Year

2nd Year

3rd Year

4th Year

Ongoing

24/7 PBX Administration

999 Compliance Updates

TELIPHONES has a Per-ENDPOINT

yearly pricing reduction promise.

TELIPHONES® is end-to-end maintenance of THEVOIPEXP® and it is simply a way of buying our time to look after your access to a subscription-free Hosted PBX. It's our job to demonstate to you we are worth it.   

You want knowledgeable and friendly staff who know your VoIP setup and can make adds, changes and fixes quickly and seamlessly in just one simple phone call or email.

End Users are looking for familiarity in their customer service experience, right from the start and for the tenure of the B2B relationship with a telecoms provider.

FREE

Mobile Termination Rates (MTRs) have been falling steadily and it's the best kept secret in the telecoms industry! The lowering trajectory is set to continue for the next few years. In 2011, regulator Ofcom announced a cap on the rates charged by the four national mobile network operators. The UK now has some of the lowest MTRs in Europe, falling from £0.04 (4p) to just £0.004 (0.4p). This is something that wasn't widely reported in the mainstream media. 

We have seen very few examples of call rates being reduced by our competitors. Ofcom should be applying pressure on telecoms providers to pass the wholesale savings through in full to end users, instead most have unfairly increased margins by holding Pence-Per-Minute sell prices. Ofcom expected these savings to be passed on to you, assuming that was the point, but that most definitely isn't happening and it seems nothing at all is being done about it.

VPS (1-128GB RAM) in the UK & USA

The Post-Brexit

As well as the UK, we have local presence in California and New York. Increase your customer reach by expanding to the USA.  

We don't receive any sort of revenue or commission for the FreePBX Distro, as per the strict ToS (Terms of Service). It's not ours and it was built for everyone to use for free. We don't modify the code and don't re-brand anything at all. We are an authorised reseller for Sangoma through Provu Communications, who are "Leaders In VoIP Hardware Distribution".

We have a credit/trade account with Broadbandbuyer.com and experts in the installation and management of various telecoms-related products. From modem routers, switches, access points, UPS, IP phones, cabling and much more, we are confident in supplying your small business or charity with products from a large list of IT equipment manufacturers.

We invest 100% of TELIPHONES profits back into THEVOIPEXP, in addition to selling equipment and connectivity as a reseller with fair mark-ups to the RRP, and give some other stuff away for free to compliment and complete our Hosted PBX solution. ........

USA coverage is optional as a location for your VPS, SIP Trunks, and Numbers. End users must connect their Phones from a known address in the UK and therefore not bound by E911 regulations due to the location of the Phones, which are not in the USA. If 999 or 112 is dialled, a DDI will be automatically assigned with your physical location's details and presented to the Emergency Services by SIP Trunks originating in the UK.  

FreePBX is a web-based open-source GUI (Graphical User Interface) that controls and manages Asterisk, an open-source PBX. FreePBX is licensed under the GNU General Public License (GPL), an open-source license that can be modified and developed for free. FreePBX is usually installed as part of the pre-configured FreePBX Distro, which includes the underlying OS, Asterisk, the FreePBX GUI, and assorted dependencies. With more than one million systems in production worldwide and 20,000 new systems installed each month, the FreePBX community continues to out-perform the industry's commercial copycats, such as 3CX. FreePBX is tightly integrated with an online marketplace store offering add-on features to enhance functionality and help scale your FreePBX deployment. The add-ons include functionality including desktop and mobile softphone clients, CRM integration, 3rd Party phone support, Call Center bundles, and more!

Telephony Support

 

• Open Standards support for multiple protocols
• Softphone support
• WebRTC
• Mobile phone / desktop support
• Specialty device support (strobe alerts, voice gateways, failover devices, paging gateways, overhead paging, door phones)
• IAX2, SIP, PJSIP

Text your comments in to 079 8437 8437

Standard SMS rates apply; replies from 20tele are free.

Phone System

THEVOIPEXP® is making Hosted PBX freely available; commit to our time for the maintenance and VoIP Talk-Time for the calls.  

24hr billing & technical support,

UK based, for 360 days of the year.

Calling Features

 

• Voicemail

• Call transfer

• Call waiting

• Call screening

• Caller blacklisting

• Do not disturb

• Call transfer

• Call recording

• Call event logging

• Call detail records / call history

• Voicemail to email

• Three-way calling support

• Speed dials caller ID support

Standard SMS rates apply; replies from 20tele are free.

Marketing

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As an alternative voice and view to the mainstream telecoms providers, we are committed to producing "controversial" video podcasts. In an industry dominated by multi-million pound investments, we believe all of telecoms should commit wholeheartedly to open-source. Watch and listen on 20tele.visio #BeInformed  

Kieran Byrne, MD (THEVOIPEXP) at 20tele.com

Sam Knowles, MD (TELIPHONES) at 20tele.com

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Call charges will soon be a thing of the past.  

Call charges will soon be a thing of the past.

Call charges will soon be a thing of the past.

FreePBX is better than 3CX. And it's cheaper.

Call charges will soon be a thing of the past.  

FreePBX is better than 3CX. And it's cheaper.  

Call charges will soon be a thing of the past.

FreePBX is better than 3CX. And it's cheaper.

Unified Communications is just a half-baked fad.

FreePBX is better than 3CX. And it's cheaper.  

Unified Communications

is just a half-baked fad.

We don’t believe Unified Communications is mature enough to stand alone as a viable alternative to what we would consider to be a modern-day phone system, which is mostly hosted now but not that much different to an on-site phone system. As an example, Skype for Business, previously Lync, is closing down on 31/07/2021 and being superseded by Teams. The telecoms industry, especially here in the UK, has struggled to get to grips with what it should be selling and Covid-19 has been a very steep learning curve for many. Suddenly every other telecoms provider is an authorised Teams expert despite using and selling it for an extremely short period of time.

We think charging subscriptions for something you can get for free isn't on, so instead we provide maintenance in a refreshingly modern way.

We, however, have stayed focused on what we do best and making sure our existing customers have solid dial-tone. Telecoms providers should focus on delivering truly-resilient VoIP telephony solutions but some are more interested in buying, selling and merging together big software development companies with little regard for the end user. We believe that the relationships we have with each small business customer is second-to-none and becoming a software-based business with low revenues and tiny profits would ruin that. Some openly think that’s what telecoms providers should be, but we disagree, and it will take a lot to change our minds.

Perhaps when we see mobile apps and desktop softphones working perfectly towards a world without phone calls we will look again. We are building our own solutions rather than re-selling the work of others, which is why we believe some things just aren’t yet ready for critical business use. The 5G fanfare is another example of something not ready. The idea that Microsoft, Zoom, or Google might take over a fairly immature telecoms industry with their software is concerning. We would wait to see how things develop over the next few years and in the meantime we will continue to invest time implementing some of this future technology into our solutions.

We're Excellent.

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Safely present your ideas online with

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Free 14 day trial. No credit card. No commitments.

Safely present your ideas online with

Free 7 day trial. No credit card. No commitments.

Free 7 day trial. No credit card. No commitments.