Say Hello with

We are a UK-based telecoms provider and Sangoma Gold Partner for rock-solid hosting, licensing, migrations and maintenance of PBXact® & FreePBX® phone systems, as well as fibre broadband and call answering solutions. We work with small businesses, charities, and HNW individuals.

Putting IP in telephones, literally.

For PBXact®

Complete PBXact® Setup

24/7 PBX Administration

Replicate & Repair Faults

Professional Voice Overs

SIP Performance Monitor

Robust Fraud Prevention

PBXact® System Updates

PBXact® Module Updates

Weekly PBX Health Check

Daily Backups & Restores

Action a PBXSRV Failover

Phone Provisioning (PnP)

TELIPHONES is non-refundable, non-transferable and charged for every ENDPOINT capable of SIP registration, whether active or not. Minimum of 3x ENDPOINTS.

Please Note

TELIPHONES can be taken as a standalone product or in combination with THEVOIPEXP and/or DOMAINTAINS. It should not be considered optional in most cases.

Learn more

or FreePBX®

Complete FreePBX® Setup

24/7 PBX Administration

Replicate & Repair Faults

Professional Voice Overs

SIP Performance Monitor

Robust Fraud Prevention

FreePBX® System Updates

FreePBX® Module Updates

Weekly PBX Health Check

Daily Backups & Restores

Action a PBXSRV Failover

Phone Provisioning (PnP)

TELIPHONES is non-refundable, non-transferable and charged for every ENDPOINT capable of SIP registration, whether active or not. Minimum of 3x ENDPOINTS.

Please Note

TELIPHONES can be taken as a standalone product or in combination with THEVOIPEXP and/or DOMAINTAINS. It should not be considered optional in most cases.

Learn more

For PBXact®

Domain, SSL, DNS Management

Setup & Configuration of Email

01, 02, 03, 07 Inbound Numbers

99.99% Call Routing Uptime SLA

SIP Trunks with Fixed Call Rates

Unrestricted Concurrent Calling

Re-Registration to Failover PBX

999/112 Database Compliance

Amazon S3 Buckets and API Key

Warm Spare PBX Configuration

Please Note

DOMAINTAINS requires access to Call Data Records and cannot be taken as a standalone product. It must be purchased alongside TELIPHONES.

Learn more

or FreePBX®

Domain, SSL, DNS Management

Setup & Configuration of Email

01, 02, 03, 07 Inbound Numbers

99.99% Call Routing Uptime SLA

SIP Trunks with Fixed Call Rates

Unrestricted Concurrent Calling

Re-Registration to Failover PBX

999/112 Database Compliance

Amazon S3 Buckets and API Key

Warm Spare PBX Configuration

Please Note

DOMAINTAINS requires access to Call Data Records and cannot be taken as a standalone product. It must be purchased alongside TELIPHONES.

Learn more

For PBXact®

Officially Licensed PBXact® 16 Installation

PBXact® Monthly Per-User Licenses from £5.00

PBXact® Bronze POMP for Software Updates

PBXact® Unlimited Softphone User Licenses

Primary PBX Server (Up to 4GB RAM)

Failover PBX Server (Up to 4GB RAM)

Up to 150GB NVMe Available Disk Space

PBX Monthly Bandwidth up to 5TB Capped

Native DDoS Mitigation for Primary PBX

Fixed Public IPv4 Addresses

Remote Management & noVNC Console

Please Note

THEVOIPEXP can be taken as a standalone product or in combination with DOMAINTAINS and/or TELIPHONES. It should not be considered optional in most cases.

Learn more

or FreePBX®

Official FreePBX® 16 Distro Installation

Optional PBXact® 16 Conversion Licenses

1x FreePBX® Extension Routing License

1x FreePBX® PBX MFA Module License

2x FreePBX® SysAdmin Pro Licenses

2x FreePBX® 2 User Softphone Licenses

1x FreePBX® Conference Pro License

Primary PBX Server (Up to 4GB RAM)

Failover PBX Server (Up to 4GB RAM)

Up to 150GB NVMe Available Disk Space

PBX Monthly Bandwidth up to 5TB Capped

Native DDoS Mitigation for Primary PBX

Fixed Public IPv4 Addresses

Remote Management & noVNC Console

Please Note

THEVOIPEXP can be taken as a standalone product or in combination with DOMAINTAINS and/or TELIPHONES. It should not be considered optional in most cases.

Learn more

This is THEVOIPEXP®, powered by PBXact. A software for phone systems developed by Sangoma in Canada and the United States of America, built on Asterisk and FreePBX. Over here in the United Kingdom, Sangoma made us a Gold Partner. We hosted the software in London at Vultr's Interxion data centre and chose award-winning suppliers: ProVu for Sangoma equipment, Magrathea for calls and numbering, AWS S3 for secure daily backups, and connected it all together with ICUK, Hivelocity, Hostek, WHMCS, cPanel, Enom, ModulesGarden, Cloudflare, Andrews & Arnold, and CityFibre. And then for data centre resilience we did it all again in Manchester with secondary servers at Equinix, another UK-based Vultr data centre, right next to VoiceHost for the calls. It could all be done from Wales, the place we've called home for 8 years, because of cloud-based technologies. England, Scotland, Northern Ireland, throughout Wales and across the globe; trusted by small businesses, charities and high-net-worth individuals to keep things running smoothly. It's an experienced 24/7 operation led by a husband-and-wife team, providing end-to-end maintenance with a zero-downtime approach. It's been over a decade in the making. We aren't just a telecoms reseller, we're now a managed service provider, unique in almost everything we do with plans to grow through franchise. We will continue on our journey improving the VoIP experience. Officially backed by Sangoma.

- Billo Jones for 20tele.com

Pricing

Monthly

Charge

£6

+ £1 for every Message Taken

ETA 1 Working Days

ANNUAL

Charge

£60

+ £1 for every Message Taken

ETA 1 Working Days

ONE-OFF

Setup

N/A

ETA 1 Working Days

Summary

Instant Notifications

Text Message Alerts

Unlimited Email Alerts

No Pre-Payment Required

Pricing

Monthly

Charge

From£0

BETA Testing Programme

ETA 2 Working Days

ANNUAL

Charge

From£0

BETA Testing Programme

ETA 2 Working Days

ONE-OFF

Setup

From£0

BETA Testing Programme

ETA 3 Working Days

Summary

Coming soon

Pricing

Monthly

Charge

From£18

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

ANNUAL

Charge

From£150

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

ONE-OFF

Setup Charge

From£50

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

Summary

ADSL2+ (Up to 20Mbps/1Mbps)

FTTC (Up to 40Mbps/2Mbps)

FTTC (Up to 40Mbps/10Mbps)

FTTC (Up to 80Mbps/20Mbps)

SoGEA (Up to 40Mbps/10Mbps)

SoGEA (Up to 80Mbps/20Mbps)

G.Fast (Up to 330Mbps/50Mbps)

FTTP (Up to 330Mbps/50Mbps)

FTTP (Up to 1000Mbps/115Mbps)

Fixed Public IP Address

Unlimited Data Usage

WiFi Modem Routers

S1 E1 - LET'S GOLD - Trailer 1 of 3

S1 E1 - LET'S GOLD - Trailer 2 of 3

S1 E1 - LET'S GOLD - Trailer 3 of 3

Say Hello with

Putting IP in telephones, literally.

For PBXact®

Complete PBXact® Setup

24/7 PBX Administration

Replicate & Repair Faults

Professional Voice Overs

SIP Performance Monitor

Robust Fraud Prevention

PBXact® System Updates

PBXact® Module Updates

Weekly PBX Health Check

Daily Backups & Restores

Action a PBXSRV Failover

Phone Provisioning (PnP)

TELIPHONES is non-refundable, non-transferable and charged for every ENDPOINT capable of SIP registration, whether active or not. Minimum of 3x ENDPOINTS.

Please Note

TELIPHONES can be taken as a standalone product or in combination with THEVOIPEXP and/or DOMAINTAINS. It should not be considered optional in most cases.

Learn more

or FreePBX®

Complete FreePBX® Setup

24/7 PBX Administration

Replicate & Repair Faults

Professional Voice Overs

SIP Performance Monitor

Robust Fraud Prevention

FreePBX® System Updates

FreePBX® Module Updates

Weekly PBX Health Check

Daily Backups & Restores

Action a PBXSRV Failover

Phone Provisioning (PnP)

TELIPHONES is non-refundable, non-transferable and charged for every ENDPOINT capable of SIP registration, whether active or not. Minimum of 3x ENDPOINTS.

Please Note

TELIPHONES can be taken as a standalone product or in combination with THEVOIPEXP and/or DOMAINTAINS. It should not be considered optional in most cases.

Learn more

For PBXact®

Domain, SSL, DNS Management

Setup & Configuration of Email

01, 02, 03, 07 Inbound Numbers

99.99% Call Routing Uptime SLA

SIP Trunks with Fixed Call Rates

Unrestricted Concurrent Calling

Re-Registration to Failover PBX

999/112 Database Compliance

Amazon S3 Buckets and API Key

Warm Spare PBX Configuration

Please Note

DOMAINTAINS requires access to Call Data Records and cannot be taken as a standalone product. It must be purchased alongside TELIPHONES.

Learn more

or FreePBX®

Domain, SSL, DNS Management

Setup & Configuration of Email

01, 02, 03, 07 Inbound Numbers

99.99% Call Routing Uptime SLA

SIP Trunks with Fixed Call Rates

Unrestricted Concurrent Calling

Re-Registration to Failover PBX

999/112 Database Compliance

Amazon S3 Buckets and API Key

Warm Spare PBX Configuration

Please Note

DOMAINTAINS requires access to Call Data Records and cannot be taken as a standalone product. It must be purchased alongside TELIPHONES.

Learn more

For PBXact®

Officially Licensed PBXact® 16 Installation

PBXact® Monthly Per-User Licenses from £5.00

PBXact® Bronze POMP for Software Updates

PBXact® Unlimited Softphone User Licenses

Primary PBX Server (Up to 4GB RAM)

Failover PBX Server (Up to 4GB RAM)

Up to 150GB NVMe Available Disk Space

PBX Monthly Bandwidth up to 5TB Capped

Native DDoS Mitigation for Primary PBX

Fixed Public IPv4 Addresses

Remote Management & noVNC Console

Please Note

THEVOIPEXP can be taken as a standalone product or in combination with DOMAINTAINS and/or TELIPHONES. It should not be considered optional in most cases.

Learn more

or FreePBX®

Official FreePBX® 16 Distro Installation

Optional PBXact® 16 Conversion Licenses

1x FreePBX® Extension Routing License

1x FreePBX® PBX MFA Module License

2x FreePBX® SysAdmin Pro Licenses

2x FreePBX® 2 User Softphone Licenses

1x FreePBX® Conference Pro License

Primary PBX Server (Up to 4GB RAM)

Failover PBX Server (Up to 4GB RAM)

Up to 150GB NVMe Available Disk Space

PBX Monthly Bandwidth up to 5TB Capped

Native DDoS Mitigation for Primary PBX

Fixed Public IPv4 Addresses

Remote Management & noVNC Console

Please Note

THEVOIPEXP can be taken as a standalone product or in combination with DOMAINTAINS and/or TELIPHONES. It should not be considered optional in most cases.

Learn more

- Billo Jones for 20tele.com

Pricing

Monthly

Charge

£6

+ £1 for every Message Taken

ETA 1 Working Days

ANNUAL

Charge

£60

+ £1 for every Message Taken

ETA 1 Working Days

ONE-OFF

Setup

N/A

ETA 1 Working Days

Summary

Instant Notifications

Text Message Alerts

Unlimited Email Alerts

No Pre-Payment Required

Pricing

Monthly

Charge

From£0

BETA Testing Programme

ETA 2 Working Days

ANNUAL

Charge

From£0

BETA Testing Programme

ETA 2 Working Days

ONE-OFF

Setup

From£0

BETA Testing Programme

ETA 3 Working Days

Summary

Coming soon

Pricing

Monthly

Charge

From£18

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

ANNUAL

Charge

From£150

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

ONE-OFF

Setup Charge

From£50

Openreach Lines u0026amp; Broadband

ETA 7 Working Days

Summary

ADSL2+ (Up to 20Mbps/1Mbps)

FTTC (Up to 40Mbps/2Mbps)

FTTC (Up to 40Mbps/10Mbps)

FTTC (Up to 80Mbps/20Mbps)

SoGEA (Up to 40Mbps/10Mbps)

SoGEA (Up to 80Mbps/20Mbps)

G.Fast (Up to 330Mbps/50Mbps)

FTTP (Up to 330Mbps/50Mbps)

FTTP (Up to 1000Mbps/115Mbps)

Fixed Public IP Address

Unlimited Data Usage

WiFi Modem Routers

S1 E1 - LET'S GOLD - Full Episode

S1 E1 - LET'S GOLD - Trailer 1 of 3

S1 E1 - LET'S GOLD - Trailer 2 of 3

S1 E1 - LET'S GOLD - Trailer 3 of 3

Wherever you are and whatever you are doing, tell your friends about us.

Great British Pub Card

Receive a £60 gift card for every TELIPHONES referral

Receive a £50 gift card for every THEVOIPEXP referral

Receive a £40 gift card for every DOMAINTAINS referral

Receive a £30 gift card for every BROADBAND referral

Receive a £20 gift card for every ANSWERPING referral

Receive a £10 gift card for every PODCALLING referral

T&Cs apply.

Wherever you are and whatever you are doing, tell your friends about us.

Great British Pub Card

Earn £60 for every TELIPHONES referral

Earn £50 for every THEVOIPEXP referral

Earn £40 for every DOMAINTAINS referral

Earn £30 for every BROADBAND referral

Earn £20 for every ANSWERPING referral

Earn £10 for every PODCALLING referral

Terms apply.

About Us

We are a UK-based telecoms provider and Sangoma Gold Partner for rock-solid hosting, licensing, migrations and maintenance of PBXact® & FreePBX® phone systems. We have a concise portfolio of telecoms services including cloud-based phone systems, fibre connectivity, and call answering solutions. We have been trading UK-wide for over 8 years with long-term plans to franchise our way to considerable growth without losing our ability to build exceptional customer relationships, as we have always done.

Being focused on helping small businesses, charities, and HNW individuals, means we understand a group of end users who share a common set of buying principles. Since launching in 2014, we have become known for doing things better than our competitors by keeping it simple and pricing fairly, while ensuring our UK-based support is available to you 24 hours a day for 360 days of the year. We get our billing right too. To avoid common errors caused through automation, every customer invoice is diligently checked for accuracy before being sent out. To keep this process efficient and scalable, we do our best to simplify invoice line items into an easy-to-read and sensible format and try not to complicate anything, while eliminating "bill shock".

We have ambitious plans for growth, but not in the traditional sense, surpassing all our commercial and technical targets and on our way to launching twenty profitable franchisees in the UK. Thousands of end users will soon receive the same quality of service that hundreds of customers expect from 20tele.com. Alongside THEVOIPEXP, DOMAINTAINS, TELIPHONES, ANSWERPING, and PODCALLING, we re-sell BROADBAND. There are no restrictions when moving services from other telecoms providers, including number porting.

Corporate Sponsors for 2023-25 at Llantrisant & Pontyclun Golf Club

Corporate Sponsors for 2023-25 at Llantrisant & Pontyclun Golf Club ⛳🏌️‍♂️

Our Partners

We partner with award-winning suppliers including Sangoma, Magrathea, ProVu, VoiceHost, CityFibre, ICUK, Chess, Enom, Andrews & Arnold, and Broadbandbuyer.

Our Networks

The standards we set for data centre performance is extremely high and that's why we work with Vultr, AWS, Hivelocity, Hostek, Cloudflare, and ClouDNS.

Our Systems

Outsourcing as little as possible, we developed secure internal systems and processes with a combination of open-source and proprietary software.

Our Podcast

Recorded in the Welsh Valleys with egyptianeyes.studio every Monday, it's an open and honest chat by an ambitious husband-and-wife team.

Our Expertise

With 20+ years' experience in telecoms, Kieran & Sam really know their stuff!

Rated Excellent on Trustpilot

Our Roadmap

There is no end to product development at 20tele and we strive to deliver the highest quality of service achievable in telecoms by franchising, UK-wide.

Act now

The countdown has begun. Start the transition to VoIP before Openreach stop both the PSTN and ISDN services from December 2025. #BePrepared

The change will offer potential benefits to consumers, such as clearer phone calls, and it will help ensure the UK’s landline telephone services are fit for the future. The transition will be straightforward for most customers.

- Ofcom 22nd February 2019

These newer technologies offer improved call quality, increased flexibility, and lower costs. This switch-off marks the end of an era for traditional phone lines, but it's also an exciting opportunity to embrace new and better communication technologies. So let's get ready to say goodbye to the old and hello to the new!

Act now

The countdown has begun. Start the transition to VoIP before Openreach stop both the PSTN and ISDN services from December 2025. #BePrepared

Did you know that the UK is planning to switch off its traditional phone lines, known as the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN), by 2025? But don't worry, this change is being made to pave the way for newer and more innovative communication technologies like Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) services. These newer technologies offer improved call quality, increased flexibility, and lower costs. This switch-off marks the end of an era for traditional phone lines, but it's also an exciting opportunity to embrace new and better communication technologies. So let's get ready to say goodbye to the old and hello to the new!