Calls to 101 (Non-Emergency)

  • Tuesday, 31st March, 2020
  • 18:00pm

Given the current pressures on the emergency services, the Home Office have requested that calls to the 101 (Non-Emergency) number be made free to all callers from 01/04/2020. Therefore, these calls will be free from midnight. This initiative is to enable callers to contact Police for non-emergency calls and to alleviate demand upon critical 999 services. We understand this change is intended to be permanent and not just a short-term measure. There is nothing you need to do; calls to 101 will be zero-rated for billing purposes from tomorrow.
If you have any queries or requirements, please don't hesitate to open a support ticket or call us on 0333 45678 20.

« Back